Cancellation Refund Policy
FAREHAWKER ONLINE SERVICES LLP
FareHawker Online Services llp is dedicated to protecting your privacy on-line. The following privacy statement outlines how individual information will be handled by FareHawker Online Services llp while using our website services on fixdepartures.com. Protection of individual privacy is a primary concern, FareHawker Online Services llp has created this privacy statement in order to demonstrate our firm commitment to privacy. Information Collected and Stored Automatically For site management functions, information is collected for analysis and statistical purposes. This information is not reported or used in any manner that would reveal personally identifiable information, and will not be released to any outside parties unless legally required to do so in connection with law enforcement investigations or other legal proceedings.
How FareHawker Online Services llpcollects personal information and use it thru its B2B website www.fixdepartures.com?
Our Web site logs do not collect personally identifiable information, and we make no attempt to link them with the individuals that browse the FareHawker Online Services llp. But in some cases you are required to provide personal information when you choose to make a purchase or sign up for one of our e-mail newsletters or other services as described below.
If you purchase tickets through our site, you provide Personal Identifiable information such as name, credit card number, expiry date, address, email address, telephone number and the names of the passengers travelling(if not you), to us in order to complete the transaction.We may also ask you for other information, such as your frequent traveller numbers. We require this information to process, fulfil and confirm your reservations and transactions and keep you informed of each transactions status.
If you choose to become a registered member of www.fixdepartures.com site, you must provide your name, address, telephone number, e-mail address, an existing unique login name, password, and password validation, and a password hint to help you remember your password. This information is collected on the registration form for several reasons including but not limited to:
- Personal identification
- To complete air, hotel, car, and other reservations
- To allow us to contact you for customer service purposes, if necessary
- To customize the content of our site to strive to meet your specific needs; and/or
- To make product or other improvements to our site. In addition, we need your e - mail address to confirm your new member registration and each reservation you transact on our site. As a www.fixdepartures.com site member you will also occasionally receive updates from us about fare sales in your area, special offers, new FareHawker Online Services llp services, and other noteworthy items.
Domain Names and Internet Protocol Address
We automatically collect and store the following information about your visit which is not linked to any personal information:
- The Internet Protocol Address and domain name used but not the email address. The Internet Protocol address is a numerical identifier assigned either to your Internet service provider or directly to your computer. We use the Internet Protocol Address to direct Internet traffic to you;
- The type of browser and operating system you used;
- The date and time you visited this site;
- The Web pages or services you accessed at this site; and
- We collect these data to measure the number of visits, average time spent on the Site, pages viewed and similar Site usage information in order to improve the Sites content and to better meet our customers' needs and preferences.
To better serve our users we are now using "cookies" to customize your browsing experience with The FareHawker Online Services llp ‘s product Fixdepartures.Com. A cookie contains unique information a Web site can use to track such things as passwords, lists of pages you have visited, and the date when you last looked at a specific page or to identify your session at a particular Web site. Cookies provide a method of distinguishing among visitors to The North Star Portal. Cookies created on your computer by using this Web site do not contain personally identifying information and do not compromise your privacy or security. We use the cookie feature only to store a randomly generated identifying tag on your computer. You can refuse the cookie or delete the cookie file from your computer by using any of the widely available methods.
With whom your personal Information is Shared?
When you reserve or purchase travel services through FareHawker Online Services llp ‘s Fixdepartures.Com website, we must provide certain of your personal information to the airline, hotel, car - rental agency, travel agency or other involved third party to enable the successful fulfilment of your travel arrangements. However, we do not sell or rent individual customer names or other personal information to third parties. We use non - personally identifiable information in aggregate form to build higher quality, more useful online services by performing statistical analysis of the collective characteristics and behaviour of our customers and visitors, and by measuring demographics and interests regarding specific areas of the www.fixdepartures.com site. We may provide anonymous statistical information based on this data to suppliers, advertisers, affiliates and other current and potential business partners. We may also use such aggregate data to inform these third parties as to the number of people who have seen and clicked on links to their web sites. Occasionally,FareHawker Online Services llp will hire a third party to act on our behalf for projects such as market - research surveys and contest - entry processing and will provide information to these third parties specifically for use in connection with these projects. The information we provide to such third parties is protected by a confidentiality agreement and is to be used solely for completing the specific project.
How do FareHawker Online Services llp Protect your personal information?
All payments on the www.fixdepartures.com site is Verisign SSL secured. This means all personal information you provide to FareHawker Online Services llp is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. The same process happens when you make travel purchases on the www.fixdepartures.com site The SSL protocol to ensure security of data transported and routed through HTTP, LDAP or POP3 application layers. SSL is designed to make use of TCP as a communication layer to provide a reliable end-to-end secure and authenticated connection between two points over a network (for example between the service client and the server). Notwithstanding this SSL can be used for protection of data in transit in situations related to any network service, it is used mostly in HTTP server and client applications. Today, almost each available HTTP server can support an SSL session, whilst IE or Netscape Navigator browsers are provided with SSL-enabled client software.
How is my personally identifiable information protected?
Security measures have been integrated into the design, implementation and day-to-day practices of the entire FareHawker Online Services llp operating environment as part of its continuing commitment to risk management. This information should not be construed in any way as giving business, legal, or other advice, or warranting as fail proof, the security of information provided thru FareHawker Web sites. Unauthorized attempts to deny service, upload information, change information, or to attempt to access a non-public site from this service are strictly prohibited and may be punishable, to include the Computer Fraud and Abuse Act.
What other information should I know about my privacy?
Changes to this Policy
www.fixdepartures.com a product of FareHawker Online Services llp reserves the right to change this policy at any time. Please check this page periodically for changes. Your continued use of our website following the posting of changes to these terms will mean you accept those changes. Information collected prior to the time any change is posted will be used according to the rules and laws that applied at the time the information was collected.
If a dispute arises under this Policy we agree to first try to resolve it with the help of a mutually agreed-upon mediator. Any costs and fees other than attorney fees associated with the mediation will be shared equally by each of us. If it proves impossible to arrive at a mutually satisfactory solution through mediation, we agree to submit the dispute to binding arbitration. Judgment upon the award rendered by the arbitration may be entered in any court with jurisdiction to do so.