Contact

Let's talk travel.

For a group quote, use the enquiry form - it routes straight to a specialist. For everything else, we're right here.

Send us a message

We typically reply within a few hours.

Ways to reach us

Pick whatever's quickest.

Sales & quotes

For a new group or charter quote, the enquiry form routes straight to a specialist, fastest path to a price.

Existing bookings

Already have a reference? Sign in to your agent panel to track status, message your agent and download documents.

Become an agent

New to Fix Departures? Apply for an account and our team will guide you through a quick KYC and onboarding.

Before you write

Quick answers.

How fast will I hear back?

Group enquiries are picked up around the clock and most quotes go out within 24 hours. General messages usually get a reply within a few hours during desk hours.

Do you work with new agencies?

Yes. We onboard new travel agencies after a short KYC check. Use the form above and choose "Become a registered agent".

Can I get a quote without an account?

Absolutely. Anyone in the trade can submit an enquiry from the public site; you only need an account to manage quotes, pay and download tickets.